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Frequently Asked Questions

The Round is a dating app created to make meaningful in-person connections. These days, we’re over-connected online and connecting offline is often challenging. We’re tired of swiping and meaningless small-talk; we want you to skip the games and get straight to the date. The Round empowers you to get off the screen and out in the world to meet new people.

Frequently Asked Questions

The Round is a dating app created to make meaningful in-person connections. These days, we’re over-connected online and connecting offline is often challenging. We’re tired of swiping and meaningless small-talk; we want you to skip the games and get straight to the date. The Round empowers you to get off the screen and out in the world to meet new people.

1. How does The Round work?

The Round connects you to other people who are looking to go on a date in the next two days. There is currently one round per day, which takes place at 3 p.m. local time. During this round, we will show you potential matches based on your shared location preferences and availability. Turn on your push notifications to be notified when the round starts!

If you say “yes” to someone and they do the same, it’s a match! We’ll help you both pick where to meet, all you have to do is show up.

2. How is The Round different from other dating apps?

The Round is for people who want to get straight to the date. One match per day and an opportunity to meet someone quickly and get to know them the old-fashioned way (i.e. not by stalking their Instagram or texting for weeks before you actually meet).

This means you're able to move from online chat to face-to-face interaction in a timely manner. We think it’s the best way to find out if you like your match.

We do away with the swiping, serial matching, endless chatting, and ghosting by focusing on getting you on a date in a safe location quickly and efficiently.

3. What should I put in my profile?

When you create an account on The Round, you’ll be asked to provide some photos, your work, education, and answer some fun questions to help potential matches get a feel for your personality. If you’re up for it, you can give more information like diet, religious or political preferences to help us find you better potential matches.

4. Why does The Round need my location?

Our unique dating experience is location-based; we need you to enable your location services so we can verify your location and match you with people in your area. We don’t share your location with anyone and will only use your location when you’re on the app.

Currently, we’re available in Austin, with plans to be in Houston, NYC, LA, SF and many more cities soon. If you’re not in Austin and want to get notified when we launch in your city, email us at hello@jointheround.com.

5.  How do matchmaking rounds work?

Each matchmaking round starts at 3p.m. and lasts for 10 minutes. When you join the daily round, we’ll ask you to select the part of the city you want to meet in, and what dates and times you’re free.

We'll show you profiles of other members who have joined the round and are up to go on a date at a similar place, date, and time as you. If there's mutual interest, we'll help you both select the perfect date location, and it’s off to the date!

6. How many matches can I get each day?

The Round is about quality and follow-through over quantity and flakiness. With this in mind, we allow you to get one date per day. The person you match with is the person you will meet up with that night. For all of the flakes, double bookers, and social optimizers out there, The Round might not be for you!

7. Why did I run out of potential matches?

We do our best to show you between 10 and 20 potential matches each day! If you have narrow search criteria in your Settings, you may be limiting the number of people you can view. If you run out of profiles in a round, try widening your search criteria to expand your options.

8. Why am I not receiving any matches?

Data shows that people respond better to more complete profiles with higher-quality photos. The more information you put into your profile, the more chances you have to find a match! We recommend you add six high-quality photos to your profile which will increase your chances of receiving matches.

Generally, you should include recent photos of your smiling face and [clothed] body; we suggest you avoid posting photos of you:

- Wearing sunglasses
- In large groups
- With your children
- Killing animals
- Taking selfies
- Doing questionable things- A few years ago
- With low resolution

For a full set of photo guidelines, please check out our Community Guidelines.

9. Why do my matches expire?

The Round’s goal is to make sure everyone’s time is respected. If a date isn’t planned in the two days following a match, the match expires so both people can move on.

10. Can I get an expired match back?

Expired matches will remain in your match list; in the future, you’ll be able to rematch with expired connections instantly with a subscription to The Round Premium.

11. What if I match but have to cancel my plans?

If you join the daily round, you should be ready to go on a date in the next two days. If you aren’t actually up to meet someone today or tomorrow, join when you’re available and ready.

Our match-to-date window is quick, so you don’t have to worry about something coming up between when you match and when your date is. If a last-minute emergency comes up and you absolutely must cancel, you’ll have the option to do so in the app.

However, in order to ensure a great experience on The Round for everyone, we have a strict policy on cancellations; users who cancel three times or no show once will have their accounts suspended. If your account was wrongfully suspended, you can reach out to us at support@jointheround.com.

12. What if my date doesn't show up?

Let’s be honest, people can suck sometimes. If your date doesn’t show, we apologize truly. The Round is about experiencing new things with new people, not being stood up––we’re here for you. That aside, we’d love to know what happened so we can handle it appropriately – please shoot us an email at support@jointheround.com so we can get to the bottom of things.

If this does happen to you, please don’t get discouraged. Enjoy dessert on us during your next date on The Round.

13. What if I have another question?

If you have any other questions that we might not have answered here, please feel free to email us at support@jointheround.com and we will get back to you as soon as possible!